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Office Manager


Courses

Initial Training for the Entire Team
Everybody should start here!
Dr. Greg Winteregg Dr. Greg Winteregg
Practice Jumpstart
How to jumpstart practice production and growth immediately.
Jeff Blumberg Jeff Blumberg
Receptionist Training Course
Complete training for the receptionist position in a dental office.
Carla Dezelic Carla Dezelic
Scheduling Coordinator Training Course
Complete training for the job of Scheduling Coordinator in a dental office.
Carla Dezelic Carla Dezelic
Financial Coordinator Training Course
Complete job training for the position of Financial Coordinator in a dental office
Carla Dezelic Carla Dezelic
Treatment Coordinator Training Course
Complete job training for the position of Treatment Coordinator
Sabri Blumberg Sabri Blumberg
Effective Communication
Learn tools to help you communicate more effectively with patients and staff in the office!
Jeff Blumberg Jeff Blumberg
Phone Skills
Your guide for answers the phones effectively and turning calls into new patients
Carla Dezelic Carla Dezelic
Basic Case Acceptance
How to help patients understand the importance of their treatment plans, and WANT the treatment they need.
Dr. Greg Winteregg Dr. Greg Winteregg
Word-of-Mouth Referrals
How to get more new patient referrals through good internal marketing and referrals programs.
Dr. Greg Hughes Dr. Greg Hughes
Building a Successful Hygiene Department
All the ins-and-outs of building a growing, productive, and profitable hygiene department
Sabri Blumberg Sabri Blumberg
Advanced Case Acceptance: The Scale of Selling
Understanding the sales process and the phases anyone goes through when buying a product or service.
Dr. Greg Winteregg Dr. Greg Winteregg
Advanced Case Acceptance: The 4 Steps of Selling
How to get patients motivated and committed to pursuing needed treatment.
Dr. Greg Winteregg Dr. Greg Winteregg
Advanced Tone Scale Training
Understanding how to successfully handle the people side of dentistry
Jeff Blumberg Jeff Blumberg
Using the Tone Scale as a Communication Tool
Learn how to use the tone scale in conversation with people to connect with them better and create understanding.
Jeff Blumberg Jeff Blumberg
Advanced Case Acceptance: Presenting Treatment Options
How to present options so that the patient wants to do the one that will be best for their health
Dr. Greg Winteregg Dr. Greg Winteregg