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Receptionist


Courses

Initial Training for the Entire Team
Everybody should start here!
Dr. Greg Winteregg Dr. Greg Winteregg
Receptionist Training Course
Complete training for the receptionist position in a dental office.
Carla Dezelic Carla Dezelic
Customer Service in a Dental Office
Building an atmosphere that puts patient care first and creates a 5 star experience for each and every patient
Dr. Greg Winteregg Dr. Greg Winteregg
Effective Communication
Learn tools to help you communicate more effectively with patients and staff in the office!
Jeff Blumberg Jeff Blumberg
Phone Skills
Your guide for answers the phones effectively and turning calls into new patients
Carla Dezelic Carla Dezelic
Basic Case Acceptance
How to help patients understand the importance of their treatment plans, and WANT the treatment they need.
Dr. Greg Winteregg Dr. Greg Winteregg
The Art of Scheduling Productively
Learn how to design your schedule strategically to maximize production and run on-time.
Jeff Blumberg Jeff Blumberg
Advanced Tone Scale Training
Understanding how to successfully handle the people side of dentistry
Jeff Blumberg Jeff Blumberg
Using the Tone Scale as a Communication Tool
Learn how to use the tone scale in conversation with people to connect with them better and create understanding.
Jeff Blumberg Jeff Blumberg