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Initial Training for the Entire Team
Everybody should start here!
Team Building Sessions
Exercises to do with your entire team.
Practice Jumpstart
How to jumpstart practice production and growth immediately.
Receptionist Training Course
Complete training for the receptionist position in a dental office.
Scheduling Coordinator Training Course
Complete training for the job of Scheduling Coordinator in a dental office.
Financial Coordinator Training Course
Complete job training for the position of Financial Coordinator in a dental office.
Treatment Coordinator Training Course
Complete job training for the position of Treatment Coordinator.
Customer Service in a Dental Office
Building an atmosphere that puts patient care first and creates a 5 star experience for each and every patient
Effective Communication
Learn tools to help you communicate more effectively with patients and staff in the office!
Phone Skills
Your guide for answers the phones effectively and turning calls into new patients.
Basic Case Acceptance
How to help patients understand the importance of their treatment plans, and WANT the treatment they need.
Word-of-Mouth Referrals
How to get more new patient referrals through good internal marketing and referrals programs.
The Art of Scheduling Productively
Learn how to design your schedule strategically to maximize production and run on-time.
Building a Successful Hygiene Department
All the ins-and-outs of building a growing, productive, and profitable hygiene department.
Advanced Case Acceptance: The Scale of Selling
Understanding the sales process and the phases anyone goes through when buying a product or service.
Advanced Case Acceptance: The 4 Steps of Selling
How to get patients motivated and committed to pursuing needed treatment.
Advanced Tone Scale Training
Understanding how to successfully handle the people side of dentistry.
Using the Tone Scale as a Communication Tool
Learn how to use the tone scale in conversation with people to connect with them better and create understanding.
Advanced Case Acceptance: Presenting Treatment Options
How to present options so that the patient wants to do the one that will be best for their health.
Finance Course 1: How to Accurately Determine Your Overhead
Live Stream Replays
These live streams were delivered for MGE Clients and now you can watch the recordings here!