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Initial Training for the Entire Team

Everybody should start here!
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Team Building Sessions

Exercises to do with your entire team.
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Practice Jumpstart

How to jumpstart practice production and growth immediately.
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Receptionist Training Course

Complete training for the receptionist position in a dental office.
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Scheduling Coordinator Training Course

Complete training for the job of Scheduling Coordinator in a dental office.
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Financial Coordinator Training Course

Complete job training for the position of Financial Coordinator in a dental office.
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Treatment Coordinator Training Course

Complete job training for the position of Treatment Coordinator.
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Customer Service in a Dental Office

Building an atmosphere that puts patient care first and creates a 5 star experience for each and every patient
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Effective Communication

Learn tools to help you communicate more effectively with patients and staff in the office!
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Phone Skills

Your guide for answers the phones effectively and turning calls into new patients.
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Basic Case Acceptance

How to help patients understand the importance of their treatment plans, and WANT the treatment they need.
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Word-of-Mouth Referrals

How to get more new patient referrals through good internal marketing and referrals programs.
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The Art of Scheduling Productively

Learn how to design your schedule strategically to maximize production and run on-time.
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Building a Successful Hygiene Department

All the ins-and-outs of building a growing, productive, and profitable hygiene department.
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Advanced Case Acceptance: The Scale of Selling

Understanding the sales process and the phases anyone goes through when buying a product or service.
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Advanced Case Acceptance: The 4 Steps of Selling

How to get patients motivated and committed to pursuing needed treatment.
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Advanced Tone Scale Training

Understanding how to successfully handle the people side of dentistry.
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Using the Tone Scale as a Communication Tool

Learn how to use the tone scale in conversation with people to connect with them better and create understanding.
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Advanced Case Acceptance: Presenting Treatment Options

How to present options so that the patient wants to do the one that will be best for their health.
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Finance Course 1: How to Accurately Determine Your Overhead

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Live Stream Replays

These live streams were delivered for MGE Clients and now you can watch the recordings here!
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