Treatment Coordinator Training Course
Complete job training for the position of Treatment Coordinator
Watch Promo
Unlock Case Acceptance & Maximize Production
Treatment doesn’t walk out the door—patients do. And in most practices, 60% of patient charts have outstanding treatment. That’s hundreds of thousands of dollars sitting unaccepted, unscheduled, and uncollected.
The Treatment Coordinator is the bridge between your diagnosis and real results—and when they’re trained well, your case acceptance soars.
This course is designed to transform your Treatment Coordinator into a case-closing powerhouse. Over the course of 6 CE hours, they’ll master the skills needed to handle financial discussions, present treatment confidently, guide patients through objections, and ensure treatment gets scheduled and done—especially those big cases that make or break your numbers.
Whether your current coordinator is new or experienced, this course provides the structure, strategy, and tools to increase treatment acceptance, drive production, and keep patients on track.
What They'll Learn
• Communicate & Present Treatment Like a Pro
Smooth handoffs, effective discussions, and personalized presentations that resonate with every patient—especially when high-ticket treatment plans are on the line.
• Navigate Insurance with Confidence
From CDT codes to benefits and fee schedules—learn how to explain and maximize insurance without confusion.
• Build Smart Financial Arrangements
Confidently work with copays, in-house plans, and third-party financing to present large-case treatment in a way patients can say yes to.
• Own the Organizational Side
Track outstanding treatment, re-engage patients, coordinate with the team, and ensure no one slips through the cracks.
Course Objectives
6 CE Hours
This isn’t just about closing more cases—it’s about getting big treatment plans accepted and paid for. Give your Treatment Coordinator the training to turn intention into completion and diagnosis into production.
Course Curriculum
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StartTreatment Coordinator Course Introduction (3:36)
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StartWhat is the Treatment Coordinator? (7:25)
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StartDuties and Responsibilities (7:01)
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StartPreparing to do a Treatment Presentation (12:44)
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StartFive Most Common Types of Sales (7:26)
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StartThe New Patient Sale (13:08)
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StartYour New Patient Intake Form (2:07)
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StartPresenting Treatment With or Without the Doctor (10:06)
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StartWhere to Present Treatment (3:32)
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StartKeeping Notes (6:49)
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StartThe Turnover/Handoff (12:55)
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StartDEMO: Doctor Handoff (4:38)
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StartIf the Patient tries to Change the Treatment Plan (5:32)
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StartDEMO: Patient Wants to Change the Treatment Plan (12:31)
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StartIf the Patient No Longer Wants the Treatment (4:20)
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StartDEMO: Patient No Longer Wants the Treatment (4:52)
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StartThe 5 Most Common Objections (2:10)
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StartDEMO: Handling the 5 Most Common Objections (30:12)
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StartFinancial Policy (17:10)
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StartDEMO: Making Financial Arrangements with a Patient (13:54)
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StartDRILL: Familiarizing with the Financial Policy in Your Office (3:02)
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StartEnsuring the Patient Starts Treatment (5:43)
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StartWhen the Patient Doesn't Have Enough Time (6:43)
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StartDEMO: What to Do If the Patient Runs Out of Time (4:53)
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StartIf the Patient Doesn't Close (4:17)
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StartRude Patients (4:55)
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StartDEMO: Handling a Rude Patient (11:41)
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StartPreventing and Handling "Backouts" (10:20)
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StartDifference Between Financial Coordinator & Treatment Coordinator (4:55)
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StartSetting Quotas (4:12)
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StartAchieving Your Quotas (7:44)
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StartYour Top Sales Opportunities (7:14)
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StartDesigning the Schedule (5:46)
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StartDEMO: Scheduling a Recall Visit (5:02)
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StartDEMO: Scheduling a Consult (6:13)
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StartDEMO: Scheduling Family & Friends (6:58)
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StartYour Role in the Morning Production Meeting (9:37)
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StartLineups (3:16)
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StartLost Income - Follow ups (6:41)
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StartPreauthorizations/Predeterminations (5:03)
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StartDEMO: Handling a Predetermination Request (9:36)
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StartContact with Existing Patients (3:24)
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StartCoordination with the Insurance Coordinator (4:02)
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StartManaging Your Time (2:42)
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StartYour Statistics (10:55)
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StartGrowth of your Position (3:37)
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StartKeeping Yourself Happy (8:16)
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StartFinal Lesson - Pointers to Succeed (1:33)
Your Instructor
Deputy COO, MGE | Industry-Leading Practice Management Expert
With over 25 years in the industry, Sabri Blumberg is one of the most respected and results-driven practice management experts in dentistry. She has personally managed multiple high-performing practices and is MGE’s top technical executive, overseeing all client training and consulting.
As Deputy Chief Operating Officer at MGE, Sabri has coached thousands of dentists and office managers across the US and Canada—helping them achieve an average growth rate of 232% over five years. Her expertise spans business strategy, financial analysis, operations, and leadership development.
Beyond her consulting success, Sabri is a renowned speaker and educator, featured in multiple DDS Success courses, including the Treatment Coordinator Training Course and Practice Jumpstart. Her ability to diagnose practice inefficiencies, provide tailored solutions, and create sustainable, long-term growth sets her apart as a true industry leader.
Her approach is simple: empower practice owners and office managers to become their own consultants—giving them the skills, knowledge, and confidence to take full control of their practice’s success.