Office Manager Training Path
If you have goals for the practice, want the place to run more smoothly, and be confident that everything is getting handled correctly and each team member is working on the right thing—then the Office Manager is the key.
The Office Manager is not a receptionist or someone that just “helps the doctor with whatever is needed.” The Office Manager is the executive in charge of the practice—taking the helm while the doctor is chairside. In another industry, this might be called the CEO or COO.
Without a well-trained and competent Office Manager, then either the doctor will be too caught up in management duties to focus on patients, or nothing will actually get done in the practice.
They are responsible for just about everything that occurs in the dental practice. So needless to say, it’s a big job! There are a number of duties involved, and they must understand every aspect of the practice. So, as you’ll see, the training lineup for the Office Manager is extensive.