Financial Coordinator Training
Your Financial Coordinator isn’t just an administrator—they’re the financial powerhouse of your practice. They protect your revenue, eliminate financial roadblocks for patients, and ensure every dollar you’ve earned makes it into your account! By mastering the arts of insurance claims and follow-up, patient payments, and financial arrangements, they don’t just keep the books balanced—they drive growth, and elevate your practice to new levels of profitability.
Training Objective:
Equip your Financial Coordinator with the skills and knowledge to manage practice finances efficiently, maximize collections, and support patients in accessing the care they need.
What Your Financial Coordinator Will Learn
Master Insurance Management:
- Gain a comprehensive understanding of how dental insurance works and navigate its complexities.
- Collect and process all necessary insurance information.
- Accurately estimate benefits for patients.
- Submit and follow up on insurance claims efficiently.
- Maximize insurance benefits for patients and the practice.
- Work effectively with multiple fee schedules.
Handle Patient Finances Professionally:
- Collect copayments for smaller cases confidently.
- Create and manage financial arrangements for medium and large cases.
- Offer and explain payment options, including prepayment, in-house payment plans, and third-party financing.
- Navigate financial discussions with professionalism and empathy.
- Overcome common objections and barriers to treatment plans.
- Collect balances and provide monthly statements.
- Handle overdue accounts, manage problematic accounts, and conduct financial audits.
- Learn to expertly manage your practice's Accounts Receivable.
Ensure Organizational Excellence:
- Provide comprehensive weekly summaries for team review.
- Analyze financial metrics to identify areas for improvement.
- Manage accounts with precision and care.
- Improve time management to handle multiple responsibilities efficiently.
- Boost collections percentage to maintain a healthy cash flow.
Strengthen Communication and Teamwork:
- Collaborate with the team to improve case acceptance.
- Deliver exceptional customer service to patients.
- Coordinate with other roles to ensure seamless financial operations.
Additional Guidance: The Financial Coordinator’s training integrates seamlessly with team-wide training on communication, customer service, and case acceptance. For comprehensive development, explore additional learning paths tailored to your practice’s needs.