Training Objective

Equip associate doctors with the skills to build strong patient relationships, enhance case acceptance, work efficiently within the practice’s systems, and collaborate effectively with the team to drive overall growth.

What Your Associate Doctor Will Learn

1. Build Strong Patient Connections:

• Develop trust and rapport with patients for long-term retention.
• Provide excellent customer service that enhances patient satisfaction.
• Adapt communication style to different patient personalities and needs.

2. Master Treatment Presentation & Case Acceptance:

• Present treatment plans in a way that patients clearly understand.
• Help patients see the importance of their diagnosis and recommended treatment.
• Evaluate whether the patient is fully committed to moving forward.
• Address and overcome patient concerns, objections, and financial barriers.
• Work with the Treatment and Financial Coordinators to ensure patients follow through with their treatment plans.
• Present financial options clearly to encourage case acceptance.

3. Optimize Scheduling & Productivity:

• Manage daily schedules efficiently to maximize production.
• Balance patient care with time management to prevent bottlenecks.
• Work within the practice’s scheduling systems to maintain an optimal workflow.

4. Understand Practice Management & Team Integration:

• Learn key management systems relevant to the associate role.
• Work seamlessly with the team, including hygienists, assistants, and administrative staff.
• Align with the practice’s mission, values, and operational structure to drive growth.

5. Become a Strong Team Player:

• Foster collaboration and open communication with colleagues.
• Contribute to a positive and productive work environment.
• Understand how to support the practice’s long-term success beyond clinical work.

Why This Training Matters

An engaged, well-trained associate doctor doesn’t just fill a clinical role—they actively contribute to the practice’s reputation, patient experience, and financial success. By mastering these essential skills, associate doctors will:

• Increase patient trust, retention, and case acceptance.
• Maximize their efficiency and production.
• Work cohesively within the team for a seamless patient experience.
• Strengthen their career development and professional growth.

This training ensures that associate doctors are not just practicing dentistry but becoming integral, high-performing members of a thriving dental practice!