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Practice Jumpstart
Part 1
Introduction (2:34)
The Key Areas to Focus On (3:12)
Outflow & Income (6:31)
Focusing on Your Patients of Record (7:53)
Maintaining Consistent Outflow & Income (11:24)
Outflow Action Items (3:22)
The Sales Line (6:35)
Structure of the Sales Line (5:22)
Where the Sales Line Can Break Down (8:36)
Action Items and Tips on the Sales Line (7:14)
Four Types of Sales Opportunities (11:04)
Using the Incomplete Treatment List (5:40)
The Hygiene Formula (8:54)
Reactivating Patients (9:08)
Boosting the Hygienist's Production (11:12)
Assisted Hygiene - Good Idea or Not? (3:55)
5 Keys to an Expanding Hygiene Department (10:07)
Part 2
Scheduling Tips (7:25)
Hiring - Attracting the Right Prospects (7:58)
Hiring - Why It's Important to Act Quickly (6:31)
Hiring - What to Look for in a Candidate (10:13)
Hiring - How to Predict if an Employee Will Be Productive (13:36)
Hiring - Evaluating Tone Level (10:09)
Hiring - Important Points to Keep in Mind (7:25)
Part 3
Training New Employees (14:13)
Getting Employees Fully Functioning on the Job (11:15)
Organizational Basics & Assignment of Job Functions (15:23)
Statistics for Each Position - Part 1 (9:34)
Statistics for Each Position - Part 2 (9:02)
Part 4
What Is an Office Manager? (6:20)
What to Look for in an Office Manager Candidate (9:21)
Daily Routine for the Office Manager (21:05)
Office Manager Duties (9:06)
The Morning Production Meeting (6:15)
Weekly Staff Meeting (8:21)
The Executive Meeting (14:05)
External Marketing (11:34)
Internal Marketing (13:46)
Part 5
Intro to the Supplemental Lessons (0:58)
Financial Policy (3:59)
What Is Policy? (7:09)
Writing & Approving New Policies (13:29)
Prepaying the right way (10:43)
In-House Payment Plans (3:39)
3rd Party Financing (9:47)
Implementing Financial Policy (6:14)
Handling Staff Issues (7:52)
Correcting Poor Performance, Part 1 (16:28)
Correcting Poor Performance, Part 2 (4:22)
Being a Good Leader (3:38)
When to Let Someone Go, Part 1 (13:03)
When to Let Someone Go, Part 2 (8:02)
Willingness from Your Team (8:30)
What Stops Sales, Part 1 (10:04)
What Stops Sales, Part 2 (5:26)
What Stops Sales, Part 3 (9:10)
Action Items and Tips on the Sales Line
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