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Initial Training for the Entire Team
Introduction to DDS Success
Introduction to DDS Success (2:05)
How To Study These Courses (3:31)
Communication Tools
The ARC Triangle, Pt 1 (7:24)
The ARC Triangle, Pt 2 (9:43)
The Tone Scale, Pt 1 (4:45)
The Tone Scale, Pt 2 (8:33)
The Tone Scale, Pt 3 (5:45)
Getting Patients to Want What They Need
Getting the Patient to Want What They Need (7:50)
Caring About the Patient (12:52)
Is the Objection "Faulty" or "Legitimate"? (7:40)
The Tone Scale, Pt 3
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