Video Course
Complete training for the receptionist position in a dental office.
Course Description
The receptionist is the key ambassador for your business. They’re your partner in growing the practice. They are the first point of contact (and hence the first impression) for your office, and the first person someone sees when they walk in speak with when they call. They have an incredible influence on the potential success of your entire practice.
This course covers all aspects of the receptionist position, including an overview of daily duties, instructions for accomplishing them successfully, and the right attitude and approach to the position. This course also includes downloadable documents and checklists that the receptionist should use on their job.
Objectives:
- Understand the purpose and desired outcomes of the receptionist role.
- List out the job duties and daily routine.
- Learn how to be successful on the job.
0.75 CE Hours
Your Instructor
Carla Dezelic
Carla has been in the dental industry for over 25 years and worn just about every “hat” in a dental office that doesn’t require a license. She’s seen it all and done it all when it comes to managing a dental office and maximizing productivity. Over the last 15 years, she’s been a consultant with MGE and has worked with thousands of clients across the US and Canada.
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Who This Course is For
- Office Manager
- Receptionist
MGE Management Experts Inc.
Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement. 04/01/2024 to 03/31/2027 Provider ID# 305927
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