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Receptionist Training Course
The Dental Receptionist Training Course
Overview of the Receptionist Position (2:59)
Greeting Patients (7:41)
Walk-Ins (4:51)
Answering the Phones (5:34)
Who to Route Phone Calls To (4:34)
DEMONSTRATIONS: Answering Different Types of Phone Calls (8:54)
Incoming & Outgoing Mail (3:59)
Overseeing the Front Office & Waiting Room (1:45)
Opening & Closing the Front Office (2:18)
DEMONSTRATIONS: Answering Different Types of Phone Calls
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